Terms & Conditions
As a user of Iron.io, you agree to the following terms and conditions and any policies or amendments that may be presented to you from time to time (collectively, the “Terms”).Use of Iron.io Services
Bronze.io Dba Iron.io, Inc. (“Iron.io” or the “Company”) provides cloud application services to you in the form of IronMQ, IronWorker, IronCache, and other services that may from time to time be offered (“Iron.io Services”), provided that you are of legal age and standing to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. In order to access Iron.io Services, you may be required to provide current and accurate identification, including a valid email address, and other information as part of the registration process and/or use of Iron.io Services. You are responsible for maintaining the confidentiality and security of your account and password, and are responsible for all activities that occur under your account. Iron.io cannot and will not be liable for your failure to comply with this security obligation.Appropriate Conduct
You agree that you are responsible for the conduct of the messaging, task processing, data caching, and other service activity that you manage, run, and/or operate through or via the use of Iron.io Services and such conduct shall be only for purposes that are legal, proper and in accordance with the provisions of these Terms and the Iron.io Applicable Use Policy, which is included herein by reference. You agree to immediately discontinue any use of Iron.io Services that violates the Applicable Use Policy. Iron.io reserves the right (but shall have no obligation) to take actions necessary to discontinue, disable, or otherwise take-down any use of Iron.io Services that do not adhere to the Applicable Use Policy. You agree to take appropriate measures to protect access to any sensitive data transmitted to or processed within Iron.io Services by taking appropriate measure that include making use of SSL endpoints, authenticating outbound traffic from Iron.io Services to your systems, whitelisting of IP addresses ranges (where available), ensuring messages and data payloads are encrypted in transit and at rest, and limiting data retention within the Iron.io Services. You further acknowledge that you are solely responsible for maintaining and backing up any data, code, or applications that Iron.io Services may access or interact with. You agree that you will not engage in any activity that interferes with or disrupts Iron.io Services or servers or networks connected to Iron.io Services and that you will access Iron.io Services only through the interfaces and commands generally made available by Iron.io, unless otherwise provided for under a separate agreement. Users outside of the United States agree to comply with their own local rules regarding online conduct, including laws regulating the export of data to and from the United States or your country of residence.Billing Policies
A valid credit card is required for paying accounts (and may be required for additional trial resources). Billing for Iron.io services will be on a monthly basis unless otherwise noted on the Pricing page for Iron.io Services or as described in a separate Order Form (as in the case of Professional Plans or above). All payments are non-refundable.
- Monthly-based subscriptions plans will be billed at the time of sign-up and then prior to each month. Any upgrade in plan level will be charged at the new rate in the month in which the change is made. (Pro-rata discounts shall be applied on an approximate basis if a plan is selected after the first week of the month for that month.)
- Any downgrade in plan level will be charged at the new rate for the month following the date of the plan change.
- Resource usage that extends beyond the plan amount will be billed at “pay as you go rates” on a usage-based basis. Additional resource rates are listed on the Pricing page for each service. Note that you can limit Iron.io Services usage to a plan amount on a service-by-service basis via settings in the Plans section of your account page.
- Resource usage above plan amounts will be factored into the most current plan at the time of billing. (By way of explanation, any resource amounts over plan under a lower plan will be wrapped into the resource amounts for an upgraded plan if selected by the end of the month.)
- Downgrading a subscription plan may cause the loss of features or diminished capacity of your account. Iron.io does not accept any liability for such loss.
- Self-service shared instance plans that have selected to have an “annual contract” monthly fee agree to a minimum of 12 months of service at the selected level, unless they choose to upgrade.
- All dedicated plans shall be billed on an annual basis unless agreed to otherwise by the parties and indicated in a separate Order Form.
- Usage-based plans, if offered, will be billed by resource usage as applicable for each Service. Charges are solely based on Iron.io’s measurements of your usage, unless otherwise agreed to in writing.
- All fees are exclusive of all taxes (including, without limitation, sales and use taxes), levies or duties imposed by any national, federal, state or local taxing authorities other than United States (federal or state) net income taxes (collectively, “Taxes”). You shall be responsible for payment of all such Taxes, if any, and shall either by being billed for such Taxes at the time of monthly billing, or reimbursing Iron.io for the full amount of Taxes required to be paid by Iron.io within 30 days after receipt of an invoice therefore.
- Any outstanding balance becomes immediately due and payable upon termination of the Terms for any reason. Late payments may bear interest at the rate of 1.5% per month (or the highest rate permitted by law, if less). Iron.io reserves the right to suspend the provision of Iron.io Services to you for any late payments. You are responsible for paying all reasonable expenses and attorneys fees Iron.io incurs collecting late amounts. To the fullest extent permitted by law, (1) you waive all claims relating to charges unless claimed within 60 days after the charge has been attempted (this does not affect your credit card issuer rights) and (2) refunds (if any) are at the discretion of Iron.io and shall be in the form of credit for Iron.io Services.
- Iron.io may change its fees and payment policies for Iron.io Services at any time. In the event such changes might have a monetary effect on paying customers, Iron.io will notify affected customers at least thirty (30) days prior to the beginning of the billing cycle in which such change will take effect. Changes to the fees or payment policies will be posted on the website for Iron.io Services.
Iron.io claims no ownership or control over any messages, content, code, or data (collectively “Service Data”) sent, received, submitted, run, accessed, or otherwise processed by you via Iron.io Services. You or a third party licensor, as appropriate, retain all intellectual property rights including patent, trademark and copyright to such Service Data. By using Iron.io Services, you give Iron.io a worldwide, royalty-free, and non-exclusive license to reproduce, adapt, publicly perform, and distribute the Service Data for the sole purpose and only to the extent necessary to enable Iron.io to provide you with Iron.io Services. You agree that Iron.io may make reasonable use of your name and logos in marketing materials and webpages for the purpose of advertising or publicizing your use of Iron.io Services. Such use shall be in accordance with any trademark guidelines you may have in place.Iron.io’s Rights
Iron.io grants you a personal, worldwide, non-transferable, and non-exclusive right and license to use Iron.io Services subject to these Terms; provided that you or any third party enabled by you do not copy, modify, create a derivative work of, reverse engineer, or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in, or otherwise transfer any right to Iron.io Services or Iron.io intellectual property. You acknowledge and agree that Iron.io Services and any necessary software used in connection with Iron.io Services may contain proprietary and confidential information that is protected by applicable intellectual property and other laws and treaties. Iron.io retains all rights not expressly granted to Customer in this Agreement including all right, title, and interest in and to the Iron.io Services and in all related copyrights, trade secrets, patents, trademarks, and any other intellectual property and proprietary rights.No Resale or Unauthorized Use
You agree not to resell any Iron.io Service to any third party or make Iron.io Service available to any third party unless specifically authorized in a separate written agreement.Termination
You may discontinue your use of Iron.io Services at any time. All cancelation requests must be conducted via phone or video call. Please, call +1-628-899-0037 or schedule a date and time to receive a phone or video call. Cancelation requests submitted via voicemail, email or support chat will not be accepted. If you cancel Iron.io Services under a monthly plan before the end of the current month, your cancellation will take effect immediately and you will not be charged for any period after the month in which Iron.io Services have been cancelled. If you cancel Iron.io Services before the end of their current paid up Term in accordance with the terms set forth in an Order Form, your cancellation will take effect immediately following the completion of the Term and you will not be charged again. Usage-based plans will be billed for as long as services charges are being incurred. You agree that Iron.io may at any time and for any reason terminate your access to Iron.io Services, terminate the Terms, or suspend or terminate your account. In the event of termination, your account will be disabled and you may not be granted access to Iron.io Services, your account, any project links or any Service Data. Sections 4 (Proprietary Rights), Sections 6 (Termination), 7 (Indemnity), 8 (Disclaimer of Warranties), 9 (Limitations of Liability), 10 (Exclusions and Limitations) and 13 (General Information), of the Terms, shall survive expiration or termination.Indemnity
You agree to hold harmless and indemnify Iron.io, and its subsidiaries, affiliates, officers, directors, agents, employees, licensors, suppliers, or partners from and against any third party claims, including any liability or expense arising from all claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees, of every kind and nature (collectively, “Claims”), arising from or in any way related to (a) your breach of the Terms, (b) your use of Iron.io Services in a manner not permitted under these Terms, (c) your violation of applicable laws, rules or regulations in connection with Iron.io Services, or (d) your messages, code, or processed tasks, including any liability or expense arising from all claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees, of every kind and nature. In such a case, Iron.io will provide you with written notice of such Claim. You agree to hold harmless and indemnify Iron.io, and its subsidiaries, affiliates, officers, directors, agents, employees, licensors, suppliers, or partners from and against all claims, causes of action, liabilities, damages, costs and expenses, including, without limitation, any damage, liability or expense arising from all claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees, of every kind and nature (collectively, “Claims”), arising from or in any way related to (a) your breach of these Terms including, without limitation, the Acceptable Use Policy, (b) your use of Iron.io Services in a manner not permitted under these Terms, (c) your violation of applicable laws, rules or regulations in connection with Iron.io Services, or (d) content or actions of the Service Data, messages, codes, or processed tasks. In the event of any Claim, Iron.io will provide you with written notice of such Claim.Disclaimer of Warranties
Except as expressly set forth in this Agreement, Iron.io, and its subsidiaries and affiliates and its licensors, makes no express or implied warranties of any kind with respect to Iron.io Services including, without limitation, warranties of title, non-infringement, merchantability or fitness for a particular purpose. The Iron.io website and Iron.io Services are provided on an “AS IS” and “AS AVAILABLE” basis. The entire risk as to the quality and performance of the user of Iron.io Services is with you. Iron.io does not warrant that Iron.io Services will meet your expectations or requirements or that the service will be uninterrupted, timely, or error-free including any errors or omissions in the provision of Iron.io Services.Limitations of Liability
IN NO EVENT SHALL IRON.IO BE LIABLE TO YOU FOR ANY LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OF DATA, INTERRUPTION OF BUSINESS, OR FOR INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHETHER UNDER THIS AGREEMENT OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LOSS. YOU FURTHER WAIVE ANY CLAIM CONCERNING PERFORMANCE OR NONPERFORMANCE BY IRON.IO PURSUANT TO OR IN ANY OTHER WAY RELATED TO THE SUBJECT MATTER OF THIS AGREEMENT, OR FOR DAMAGES FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT OR IN TORT INCLUDING, WITHOUT LIMITATION, NEGLIGENCE AND INFRINGEMENT. IN THE EVENT A COURT DISALLOWS THE EXTENT OF SUCH WAIVER, YOUR SOLE REMEDY SHALL BE THE ACTUAL DAMAGES UP TO THE AMOUNT ACTUALLY PAID BY YOU TO IRON.IO FOR THE IRON.IO SERVICE OR ITEM DURING THE THREE (3) MONTH PERIOD PRIOR TO THE DATE ON WHICH THE CLAIM AROSE FOR THE IRON.IO SERVICE.Exclusions and Limitations
The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. Any law or regulation which provides that the language of a contract shall be construed against the drafter shall not apply to this terms and conditions. In the event a jurisdiction does not allow the exclusion of certain warranties or conditions or the limitation or exclusion of liability, only the above limitations which are lawful in your jurisdiction will apply to you and Iron.io’s liability will be limited to the maximum extent permitted by law.Updates and Notices
We may update these Terms in the future and we may choose to provide you with notices, including changes to the Terms, by email, regular mail, or postings regarding Iron.io Services. You will be able to find the most current version of this agreement at the Term section of the Iron.io website. By providing Iron.io with your email address, you consent to Iron.io using this email address to send you any notices required by law in lieu of communication by postal mail.General Information
Applicable Law. These Terms represent the complete agreement concerning subject matter hereof. The Terms and the relationship between you and Iron.io shall be governed by the laws of the State of California without regard to its conflict of law provisions. You and Iron.io agree to submit to the personal and exclusive jurisdiction of the courts located within the county of San Francisco, California. No Third Party Beneficiaries. You agree that, except as otherwise expressly provided in the Terms, there shall be no third party beneficiaries to the Terms. Waiver and Severability of Terms. The failure of Iron.io to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of this contract is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable. Force Majeure. Iron.io shall not be liable for failing or delaying performance of its obligations resulting from any condition beyond its reasonable control, including but not limited to, governmental action, acts of terrorism, earthquake, fire, flood or other acts of God, labor conditions, power failures, and Internet disturbances. Statute of Limitations. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of Iron.io Services or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. Disclosure of Information. Iron.io may provide information in response to valid legal process, such as subpoenas, search warrants and court orders, or to establish or exercise its legal rights or defend against legal claims. Iron.io shall not be liable for any use or disclosure of such information by such third parties.Contacting Us
Questions regarding these Terms of Service and/or the pricing and billing practices of Iron.io should be directed to firstname.lastname@example.org or by mailing Iron.io Legal, 5940 S Rainbow Blvd Ste 400 #29212, Las Vegas, NV 89118